Refund and Return Policy

At Tamil Trade Center, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, please read our Refund and Return Policy below for guidance on how to proceed.

 

  1. Returns

You may return a product within 14 days from the date of delivery for a refund or exchange, provided the following conditions are met:

  • The product is unused, in its original condition, and in the original packaging.
  • The return request is made within the specified time frame.
  • Proof of purchase (order confirmation or receipt) is provided.

 

  1. Non-Returnable Items

The following items are not eligible for return:

  • Customized or personalized products.
  • Products that have been used, installed, or altered.
  • Any items that are perishable or have an expiration date.

 

  1. Return Process

To initiate a return:

  • Contact us via email at admin@tamiltradecenter.com or WhatsApp at +44 7352 105636 to request a return authorization.
  • Provide your order number, product details, and the reason for the return.
  • We will provide you with instructions for returning the item. Return shipping costs are the responsibility of the customer, unless the product is defective or damaged during shipping.

 

  1. Refunds

Once we receive the returned product and verify its condition, we will process your refund. Refunds will be issued to the original payment method. Please note that it may take up to  7-10 business days for the refund to be processed and reflected in your account, depending on your payment provider.

 

  1. Damaged or Defective Products

If you receive a product that is damaged, defective, or not as described, please contact us immediately. We will arrange for a return or exchange at no additional cost to you. You must provide photographic evidence of the damage or defect for us to process the return.

 

  1. Exchanges

If you wish to exchange a product for another size, model, or color, you can do so within 14 days of receiving your order. Exchanges are subject to product availability. If the product you want is out of stock, we will issue a refund instead.

 

  1. Shipping Fees

Shipping costs are non-refundable, except in cases where the product is defective or damaged. You will be responsible for return shipping charges unless otherwise specified.

 

  1. Contact Us

If you have any questions about our return and refund process or need assistance with your order, please contact us at:

Tamil Trade Center
Head Office:
Office 11805
182-184 High Street North
East Ham
London, E6 2JA
United Kingdom

WhatsApp: +44 7352 105636
Email: admin@tamiltradecenter.com